After Action Report, ISOS Demonstration Teleconference


The April teleconference was conducted on 25 April 2013. Initially there were 12 local participants but this time only 4 called in and one of them called in late to the call. Our feeling is that people do not feel ISOS and TMA are being open and receptive but more dictatorial and arbitrary in what can be discussed and then avoiding clear and straight forward answers in favor of innuendos, vague non-committal responses or avoiding the question or issue all together by responding with an irrelevant comment. As we have said in the past, TMA are the masters at spin where you can ask why the sky is blue and they will respond with a discussion about cloud formations; it seems their contractor has been taking lessons.

Of note was my question that dealt with the filing of claims in cases where beneficiaries paid 100% of the cost of the care. This was the second time around for this question and while we didn’t let them avoid the questions as they did the first time around they still refused to provide clear and straight forward answers, relying instead on more innuendos and “it’s not your business” comments. See ISOS Demonstration Teleconference 25 April 2013 for the complete after action report.

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About TRICARE Overseas Philippines

We are U.S. Military retirees working to insure we obtain the medical benefit promised in spite of the Defense Health Agency.
This entry was posted in Certified Provider List, Closed Network, CMAC Table, International SOS, Tricare Management Activity (TMA), Tricare Overseas Program Philippines, Wisconsin Physician Services (WPS). Bookmark the permalink.

5 Responses to After Action Report, ISOS Demonstration Teleconference

  1. John says:

    Well…. After reading this After Action report, my blood pressure is up a bit. Can there be one person at TMA is not a fool or crook that can fix the problems?

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  2. Mark says:

    After participating in the teleconference I can understand why 8 of the 12 participants did not call in. Important issues and questions are brought up, but are never answered, or are taken and then they say “we will get back to you” but they never do. The demo program has become an even worse disaster than I first thought. When the program started it was stated that beneficiaries could get continuation of care waivers so they could continue seeing their doctors for treatment of chronic or long term medical problems. Nothing was said about a 90 days limit on the waivers. What is the point of getting a waiver if it will expire in 90 days. Chronic illness will not be cured in 90 days.

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    • jjjddd says:

      Mark in Frewen’s — Land of “OZ” ! LIEING TO US THE U,S, MILITARY RETIREE IS OKAY! AT THE ON SET OF THIS AS A “NEW DEMO PROGRAM”! AT ALL THE “MANY MEETINGS IN THE PHILIPPINES”! AND AT THE “MEETING I PERSONALLY ATTENDED IN SUBIC”! THE 3 PRESENTERS WILLFULLY LIED AND HIS CO-HEARTS NODDED IN AGREEMENT!
      WAIVERS? THERE WAS NO 90 DAY TIME LIMIT EVER BROUGHT UP AT ANY ONE OF THE MEETINGS OR IN THE DEMO PROPOSALS!! NO!!! IT WAS NEVER A GIVE – ME OR UNDERSTOOD AS POLICY! NO! PROVIDER IN DEMO PROGRAM? ASK FOR A WAIVER! CONTINUITY OF CARE? EVERYTHING WILL BE CONCIDERED AND IF FOUND TRUE A WAIVER WILL BE GRANTED CASE BY CASE! You & your Ilk have “TOLD SO MANY LIES! IT IS IMPOSSIBLE FOR YOU TO REMEMBER THEM ALL’! NOW YOU CAN NOT REMEMBER THEM ALL! SO NOW YOU LIE EVEN MORE! & TELL MORE!

      AS TOO THE “UNIHEALTH BAYPOINTE HOSPITAL PATIENTS”! I AM ONE OF THE “HALLUICINING PATIENTS” & “I WILL SPEAK WITH YOU PERSONNALY” ON THAT POINT with ‘your gang too’! & I’M SURE A FEW OTHERS AS WELL!
      WHEN YOU COME & TRY TO SELL THE NEXT PHASE OF YOUR PHONEY MEDICAL PROGRAM! TALKS CHEAP! I’LL HAVE MY PROOF & PAPERS WITH ME! LEAVE YOUR BULL & SHEEP AT HOME!!! BRING YOUR PROOF, YOUR WORDS ARE HOLLOW! Big Lies for a such “little man”!!!

      http://www.tricare-overseas.com/beneficary Still is not answering it’s claims or Secure Mail site! Why? claims Questions & Claim Submissions for 14 to 22 days, 9 Questions on 5 Claims are Not Addressed or Not Even in Work? How Can that Be?

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  3. jjjddd says:

    Sounds like a waste of an hour and 5 minutes at the teleconference for Those trying to improve our plight! And My time reading this!
    BUT YOUR DEALING WITH THE MANAGEMENTS OF TRICARE, ISOS, GLOBAL 7\24 CHALLENGED IDIOTS!
    THANKS FOR TRYING GUYS!
    j.d.

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  4. wgraue says:

    As I read the comments regarding the latest tele-conference, so far as I can see nothing has changed since the meeting chaired by Navy Capt. Alderbitch at VARO Manila, Seafront.

    Only the names change, the tactics remain the same, really nothing new appears in this latest report. They persist in their fraud, while we continue to slowly but surely interest various legislators in the situation here.

    As events appear now, the only choice any rational retiree has is to pay up front and claim, but then as I read it they’re not responding to this sort of claim? Sitting on the adjudication of these claims in hope of discouraging them? That is yet another and really fraudulent move on their part.

    I guess the best thing to do with this 90 day insertion, pre-stated or not, is to keep track of the waiver time lines and re-file before the time runs out.

    The lack of participants in the teleconferences is a tactical mistake on our collective part since the con-artists will claim three are not enough participants, using that as an excuse to conclude them completely.

    What we need now is MORE participants with greater coordination between all of them about the questions so none are repeated, and some who will ask, right after an answer, why it was not the answer to the question.

    Tactics brothers in arms and shipmates, this is not the time to let this bunch of crooked civilian adversaries, obviously our ‘enemy’ wear us down, we must wear them down by the use of sheer numbers if possible.

    I think we may haver to demonstrate some hostility at the next if ever it happens personal meeting.

    Tactics? Not here or in the forum, personal addresses to relevant contact points and exclude the ‘moles’ we know of who feed them information on the ‘back channels.’ In case you have missed it, they pay some of our “comrades” to spy on us. I think they also pay some of the same people to feed us conflicting and confusing information, particularly about events in the Subic area.

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