The TRICARE Management Activity (TMA), who only listens to their favorite contractor, likes to proclaim to the Service Organizations, the Armed Services Committees and any other Senator or Congressman they can corner long enough that the vast majority of beneficiaries in the Philippines love the benefit TMA and International SOS (ISOS) have concocted for them. In fact so much so that they stand in line to pay for long distance calls to call ISOS customer support and praise the virtues of TMA, ISOS and the unique TRICARE benefit only available to those lucky enough to live in the Philippines. This has been reported to us by some of the Service Organizations and the staff of a congressman who sits on the House Armed Services Committee.
But the facts, which are hidden from the Service Organizations and Congress by these very same organizations, do not support these contentions.
Our blog offers a fixed location where anyone that accesses the blog can leave their personal horror stories and a few have taken advantage of it; we would like to see a lot more. One retiree that wanted to express his disgust with the special and unique Philippine TRICARE program recently posted his personal experience and we responded with some proof that supports the real truth as expressed by him. If you want to read what he has to say go to the Comments section of the fixed article “Post your personal experiences!” and scroll to the bottom to the comment from Mike.
Also we again encourage everyone to report their ongoing experiences with payment of claims, reimbursement of copay and deductible overcharges, scalping by approved providers and wrong information provided by the contractor to you and providers and experiences with denial of claims due to provider certification issues or mandates that one become a medical coder to get their claim paid. You can do that by posting a new comment after the last comment at the link above.