The latest “Certified” list was posted by International SOS (ISOS) and we reviewed the list for suspicious removal activity. The providers we are concerned with were not moved to the Not Seen in > 2 Years list. This means beneficiaries used these providers during the last 2 years yet they secretly disappeared. While it is possible that they died or retired we find that is not the case with most of the ones we researched. So the removals are extremely suspicious and appear to involve the secret sanctioning process that is only conducted against providers in the Philippines; every other beneficiary anywhere in the world can access a list of sanctioned providers in their area. In the Philippines the Defense Health Agency (DHA) prefers beneficiaries play their game of Russian Roulette!
These are the results of our review:
Six (6) providers simply disappeared in secret and under suspicious circumstances.
One other provider, SANIEL,EDMUNDO,G,MD in Pasig, Metropolitan Manila was removed and replaced by a doctor of the same name but with a period (.) and all spaces removed from his name which clearly shows they still fail to use automated data entry with edits in favor of freehand entries. Old entry (SANIEL, EDMUNDO G., MD). It appears they still haven’t moved past database management from the 1950’s. They also corrected numerous errors in the providers address or maybe the changes are just new errors.
By failing to use industry standard name conventions they have insured that their search engine will not function properly and their data will not be easily searchable using industry standards. Maybe that is done on purpose to make it harder for beneficiaries to find information and to hide their continuous data errors.
See List of Secretly Removed Certified Providers. It can also be accessed from the TRICARE Overseas Philippines blog’s “Useful Links” on the right under the same name. It lists all providers removed in secret and under suspicious circumstances since 1 July 2013.
We also caution beneficiaries that providers listed on the certified and/or approved list my not really be certified or approved and ISOS admits this by virtue of their published disclaimer. In addition beneficiaries have attempted to use approved providers who denied they were approved. As with everything ISOS, buyer beware!
Never forget the Defense Health Agency and International SOS always have your back when it comes to high quality and easy access to care; just ask them!