Tag Archives: customer service

1 Feb 14 List of Certified Providers Removed in Secret under Suspicious Circumstances

The latest “Certified” list was posted by International SOS (ISOS) and we reviewed the list for suspicious removal activity. The providers we are concerned with were not moved to the Not Seen in > 2 Years list. This means beneficiaries … Continue reading

Posted in Certified Provider List, Defense Health Agency (DHA), Emergency Care Access, International SOS, Tricare Overseas Program Philippines | Tagged , , , | 3 Comments

The New Closed Network ISOS 24/7 Support System at its Best

Given the promises of the TRICARE Management Activity (TMA), International SOS (ISOS) and their subordinate unit Global 24 that beneficiaries in the demonstration areas would have access to 24 hour, 7 days a week support for both phone calls and … Continue reading

Posted in Closed Network, International SOS, Tricare Management Activity (TMA), Tricare Overseas Program Philippines | Tagged , , | 4 Comments